The Information You Need is only a Survey Away.

Our survey software and Enterprise Feedback Management solutions reduce cost and complexity for large corporations and individual professionals alike. Ease-of-use, best-in-class security, unlimited live support, and range of native capabilities allow you to cost-effectively create feedback solutions with deeper insight.

  Survey Workbench Lite Survey Workbench Professional Survey Workbench Enterprise

Key Description

Individuals who needs to create professional looking surveys repeatedly

The most economical way to put industry leading feedback tools to work for your business. Our Professional Edition provides the powerful feedback capabilities, security and
ease-of-use you need at an affordable cost.

Enterprise Edition provides maximum capability and control, allowing the administrator to aggregate and analyze large groups of survey and panel data at lower cost than other alternatives.

Components Included:

Survey Author Seats

1

1

1

Workgroups

1

1

1

Report Viewers

None

1

5

Administrator Seat

None

None

1

Custom Domain Name

NO

YES

YES

Features Comparison Questionnaire Design

Page Rotation and Randomization

NO

NO

YES

Hierarchical Questions

NO

NO

YES

Edit question HTML directly

NO

YES

YES

Save questions to library

NO

YES

YES

Save responses to library

NO

YES

YES

Save themes to template library

NO

YES

YES

In-tool side-by-side survey translation capability

NO

YES

YES

Email Triggers based on response data

NO

YES

YES

XLIFF support for XML-based extract, translation and re-import

NO

YES

YES

Advanced branching based on Boolean Logic

NO

YES

YES

Word Processor Questionnaire Design Environment

NO

YES

YES

Number of Survey responses

20,000

100,000

250,000

Unlimited Questions per survey

YES

YES

YES

Unlimited number of surveys

YES

YES

YES

Conditional Choices - make a set of responses dependent on a previous question

YES

YES

YES

Save, copy and edit surveys

YES

YES

YES

Spell check

YES

YES

YES

Basic skip logic

YES

YES

YES

Export survey to MS Word

YES

YES

YES

Find and replace

YES

YES

YES

Include progress bar in survey

YES

YES

YES

Rank order question type

YES

YES

YES

Any number of questions per page

YES

YES

YES

Hidden Questions to augment response data set

YES

YES

YES

Design from provided library of  themes, surveys, questions, responses

YES

YES

YES

Step-by-step survey design environment / Wizard-based Design

YES

YES

YES

Embed images into survey

YES

YES

YES

Embed sounds and videos into survey

YES

YES

YES

Multiple End Page options

YES

YES

YES

Custom URL at end of survey

YES

YES

YES

Support for JavaScript in survey

YES

YES

YES

Randomize answer list

YES

YES

YES

Dynamic text substitutions (Data Piping)

YES

YES

YES

Customize text of Save, Next, Submit, Back, Reset and Jump survey buttons

YES

YES

YES

Set table/matrix question properties: column width, borders, text wrapping, color bands on odd/even rows, anchors, repeat table headings, separate N/A and DK from choice list and more

YES

YES

YES

Live instant survey results presented for closed-ended questions

YES

YES

YES

Screenout questions

YES

YES

YES

Answer required checks/Mandatory Question

YES

YES

YES

Import survey from MS Word

YES

YES

YES

Import/export survey to XML

YES

YES

YES

Auto-next (proceed to next page automatically when possible)

YES

YES

YES

Brand your own thank you page

YES

YES

YES

Branching based on text operators for fill in the blank and essay questions 

NO

YES

YES

Survey Mgmt, Publishing & Invitations

Bounced emails shown

NO

NO

NO

Quota management

NO

NO

YES

Workgroup administrator ability to define custom roles

NO

NO

YES

Multilingual email variations

NO

YES

YES

Use multiple from addresses

NO

YES

YES

Survey Co-authoring

NO

YES

YES

Project Collaboration - assign a survey to multiple people

NO

YES

YES

Publishing approval-role-based control

NO

YES

YES

True workflow for survey approval

NO

YES

YES

Open participation survey

YES

YES

YES

Personalize email invitations

YES

YES

YES

HTML email editing

YES

YES

YES

Send reminders

YES

YES

YES

Automated scheduling

YES

YES

YES

Unsubscribe from emails

YES

YES

YES

Thank you email

YES

YES

YES

Import/Export email lists

YES

YES

YES

Ability to apply filters to segment mailing list using question responses

YES

YES

YES

Allow respondents to re-enter survey

YES

YES

YES

Survey test mode

YES

YES

YES

Allow respondents to change their original answers

YES

YES

YES

Folder categorization of surveys

YES

YES

YES

Random test data generator

YES

YES

YES

Password protect each survey respondent (External Access)

YES

YES

YES

Ensure only one response per email address

YES

YES

YES

Allow multiple respondents per computer for open participation

YES

YES

YES

Panel Management & Segmentation
• A panel is a collection of people who opt-in to receive multiple surveys over a period of time – typically around a common theme
• A panel is constructed typically to be a representative sample of a broader population to allow for extrapolation of findings to a broader audience

Panel is integrated into invitation sending

NO

NO

YES

Capture profile information on each panelist

YES

Segment panelists for individual survey invitations

YES

Track panelist survey participation

YES

Surveys that add panelists to the panel

YES

Change panelist status

YES

Panel basic health report

YES

Random selection of panelists

YES

Panelist filtering

YES

Saving panelist filter rules

YES

Sharing saved panelist filters

YES

Reporting & Analysis

Reports access control by workgroup administrator

NO

YES

YES

Export responses to Excel

YES

YES

YES

Ability to download responses to SPSS

YES

YES

YES

Ability to download responses to CSV or TSV

YES

YES

YES

Response validation - make sure all responses adhere to branching rules

YES

YES

YES

Respondent data editor(edit respondent data)

YES

YES

YES

Export database raw values or with question and choice labels

YES

YES

YES

Filter response dataset with Boolean logic

YES

YES

YES

Report on individuals(respondents)

YES

YES

YES

Editing of individual responses

YES

YES

YES

Results can be exported - then cleaned -and re-imported to the system

YES

YES

YES

Distinguishes between partials and full completes

YES

YES

YES

See drop-off point for partial completes

YES

YES

YES

Download editable report in PPT or Word or PDF

YES

YES

YES

Filtering report source for one question

YES

YES

YES

Filtering report source for entire report

YES

YES

YES

Create custom report elements

YES

YES

YES

Saving custom reports

YES

YES

YES

Display summary statistics - avg, std dev, count, sum, min/max, mode, mean

YES

YES

YES

Tables and charts are supported -options include show rows with zero counts, show coded-value counts, show not answered counts, etc

YES

YES

YES

Trend report:Shows results (summary statistics) using week, month, quarter or year as banner. The report element uses the survey submission time stamp to determine breakpoints.

YES

YES

YES

Pie chart (2D or 3D)

YES

YES

YES

Column or Line chart

YES

YES

YES

Stacked column

YES

YES

YES

Stacked bar

YES

YES

YES

Banner (crossbreak) definitions for comprehensive cross-tabulations

YES

YES

YES

Report on top "n" and bottom "n" score

YES

YES

YES

2-way Cross-tabbing

YES

YES

YES

3-way Cross-tabbing

YES

YES

YES

Show/hide empty columns/rows control

YES

YES

YES